Customer Experience Management Software | FAQ - Orbitrics

Frequently Asked Questions

Getting Started

How do I signup?

Its simple. Just click on the "Free 30-Day Trial" on the top navigation from any window. Enter your basic details and thats it. An email is sent to your ID for verification. Clicking the link will take you to your sign in page.

Do I need to enter credit card details while registering?

Absolutely not.

Can I get help with setting up my new account?

Please drop an email to [email protected] with details and we'll walk you through personally.

Can Orbitrics be used for personal use or is it only for businesses?

Orbitrics is available for both personal and business use.

Features

What all questions types are supported?

We currently support text, numbers, smileys, radio buttons, checkboxes and Net Promoter Score questions.

Can I share my survey link through social media and Whatsapp/WeChat etc?

Yes, the survey can be shared through any medium to collect responses.

Are the responses viewable on the dashboard instantly?

Can I login using my mobile number instead of email?

At the moment, we do not have mobile number login. Please use email.

Pricing

Where can I make the payment?

After logging in, you can add your credit card details in the "Settings" section in your dashboard before the trial period expires.

Can I pay yearly instead of monthly?

Is there any discount if I pay yearly instead of monthly?

Do I need a credit card to sign up?

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